Your AI Sales Employee — learns your voice, remembers your accounts, acts inside your rules.
Sync issues, drafts, and getting unstuck.
First confirm the mailbox connection is still authorized in settings; an expired or revoked OAuth token is the most common cause. If it’s connected and still not syncing, reconnect once and contact support with your workspace name.
Approve a few more representative emails to recalibrate the voice profile, or edit the draft directly — Monty learns from your edits. Voice quality improves quickly with a little feedback.
Check your guardrails and schedule settings first, then your spam folder for Monty notifications. If everything looks right, reach out and we’ll trace it with you.
Use the contact form or email support@monty.ai with your workspace name and what you expected to happen. Screenshots help us reproduce it faster.
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Contact supportGetting started
Connect your inbox, set up your voice profile, and send your first drafts.
Account & billing
Plans, seats, invoices, and managing your workspace.
Integrations
Gmail, Outlook, and CRM connections.
Using Monty
Review Mode, Autopilot, follow-ups, and day-to-day workflow.
Security & privacy
How we protect your data, compliance, and your controls.