The Google or Outlook sign-in button fails — what do I check?

Work through these in order:

1. 1Clicking the Outlook button? Outlook sign-in isn't available yet — Microsoft support is built but not switched on, so it fails with “sign-in isn't available yet — the provider is not enabled for this environment”. That one is on us, not your browser: use Google or email sign-in for now and tell us at hello@montyai.co if Outlook is your setup.
2. 2For Google: check whether your company admin restricts third-party OAuth apps. Your Google Workspace admin may need to approve Monty before consent succeeds; that's a one-time approval on their side.
3. 3Make sure your browser isn't blocking cookies or redirects. Signing in with Google sends you to Google in the same tab and back again; when you're connecting a mailbox, the consent screen opens in the same tab or a new one depending on where you connect from, so allow pop-ups for montyai.co if nothing appears.
4. 4Retry once, in case the provider was briefly unavailable.
5. 5Still stuck, or seeing a plain-text error page instead of the provider's consent screen? That's on us — email hello@montyai.co with a screenshot and the time it happened, and we'll trace it.