After IT approves, how do I choose which inboxes Monty uses?

Once the card on Settings → Integrations says Approved · choose inboxes, a workspace admin in Monty picks the people. Nothing is connected until you tick it.

  1. 1Click Choose inboxes on the card. Monty reads your company directory and lists everyone with a mailbox. Search by name or email if the list is long.
  2. 2Tick the people Monty should send from and watch for replies. Tick all selects everyone who can be connected. Suspended accounts are shown greyed so the count matches what your admin knows, and anyone already connected another way (they signed in themselves) is marked rather than duplicated.
  3. 3Watch the line under the list. It shows how many more inboxes your plan has room for; if you tick past it, Connect stays disabled and the line says how many to untick or that you can upgrade in Billing.
  4. 4Click Connect. Each inbox appears in Mailboxes marked via your admin and starts the warm-up ladder like any new inbox. Later, Add or remove inboxes on the same card brings the list back — a new hire is one tick.

Reconnect does not apply to these inboxes. If one shows as needing attention, the grant itself has changed on the admin's side; the card offers Ask IT to re-approve, which generates a fresh link.

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