Something looks broken. How do I report it well?

Email hello@montyai.co or use the contact form with four things: your workspace name, what you did, what you expected, and what happened instead — plus a screenshot and rough time if you have them. That's usually enough for us to find it in the logs on the first pass instead of a back-and-forth. Genuine bugs get priority regardless of plan; if it's blocking sends or losing leads, say so in the subject line and it jumps the queue.

Signed in? The fastest route is Report a problem in the portal's help menu — it files a ticket already tied to your workspace.